Showing posts with label customers. Show all posts
Showing posts with label customers. Show all posts

February 3, 2010

Keyword Research and Product Lines

As you have probably heard over and over, keyword research is a pivotal step for success. Taken a step further, it can develop your product lines for you.

Keyword Research and Product Lines

Finding success in e-commerce can really be boiled down to one theme. Identify the needs of your prospects and provide a solution for them. It is that simple. You should write out that statement, print it out and hang it over your monitor. If you stray from this theme, you will have problems making money.

Keyword research is the key to identifying the needs of your prospects. When doing the research, you should identify the phrases they are using to search for solutions to their needs. Most people understand this concept, but fail to take the process to the next step.

More than a few people have said they do not want to pursue rankings under a set of keywords because they do not carry such products or provide such services. If you have ever said the same thing, you are blowing it.

Remember, we are identifying the needs of prospects. If we do not have products or services oriented to an easily identified need we identify through keyword research, what should we do? We should get products or figure out a way to supply the service!

Assume we have a site selling hiking and backpacking gear. We have backpacks, guide books, tents and so on. When doing our keyword research, we find out our prospects are also looking for writing journals in which they can record their hikes. Since we don’t carry hiking journals, we want to avoid those keywords, correct? NO! We want to find a line of writing journals for hiking and add them to our catalogue of products. We value our prospects and that means providing them with solutions to all of their needs. By doing so, they will return to out site again and again when they need new hiking gear.

One of the more difficult things for online businesses to pick up is the fact that you should never design your site based on your view of your business. Your prospects should design it. By this, I mean that you should look to keyword research to identify all the product lines and/or services you are going to offer.

Find out what your prospects are search for and ignore everything else. Follow this guideline and your site will evolve into a revenue producer.

January 18, 2010

Every Entrepreneur's Worst Nightmare

Gone: Customers, sales, profits. Following is a simple little tale about how it happens.

"Jones was a typical entrepreneur who worked long hours and wore many hats.

"The problem was that all the hats screamed for attention. Jones solved the problem by wearing the hat that screamed the loudest.

"Unfortunately, this was only a temporary solution since all the hats kept screaming until they were worn.

"There was, however, one hat that never screamed. It never complained, whined or whimpered, even though it was lonely. It knew it was important, whether or not it was worn. That hat was right.

"One day the customers quit coming. The other hats became quiet; they no longer were needed. It was then that Jones noticed the hat named Marketing and how little it had been worn.

"'Why didn't I wear the Marketing hat?' thought Jones.

"For one thing, Marketing hadn't screamed for attention like the other hats. The other reason was that Jones was afraid the Marketing hat was too expensive to wear and would drain profits.

"But now there were no profits; the customers were gone.

"Jones put on the Marketing hat. It was time to get the old customers back, and to get new customers, too. It was time to wear the Marketing hat regularly.

"Even the other hats perked up."

(c) 2005 Neil Sagebiel